Frequently Asked Questions

Click on a question to view the answer.

How can I book?

Please telephone us on 01670 519952.

Where can I book?

You can book online or by telephone

Can I reserve a seat?

Yes you can, your chosen seat will be confirmed at the time of booking. In very rare cases we reserve the right to change the seat lay out of the coach, and therefore your seats may slightly change. Please note, in the case of single travellers we reserve the right to re-allocate a single seat in order to try and fill the coach to capacity.

How can I pay?

We accept most major debit & credit cards

When do I pay?

On Day Excursions we require payment in full at the time of booking

Do you charge extra for Credit Card payments?

No.

Am I able to bring a wheelchair or mobility scooter?

For passengers with mobility problems we are happy to carry fold away walking aids and wheelchairs. Please advise us of this at the time of booking. We may carry lightweight 3 wheeler electric mobility scooters, this is subject to space and the management’s discretion. The scooter must be demountable and the owner / travelling companion must be able to load and unload the scooter from the coach without assistance from the driver, this is due to health & safety concerns. As an alternative you may be able to hire a scooter in resort

What facilities will my tour coach have

All of our tour coaches offer toilet / washroom, reclining seats & air conditioning

Is smoking or drinking alcohol permitted on the coach?

We regret that passengers may not smoke or consume alcohol while on the coach. We reserve the right to ask passengers to leave the coach if passengers are found to be doing either & are causing a nuisance, embarrassment or distress to fellow passengers.

How can I make a complaint?

If you have a complaint Please write to Customer Services Denton Travel Unit 2 Westway Industrial Park Throckley Newcastle NE15 9HW

Contact

Website designed and hosted by Roeville Computer Systems
Copyright © Gardiners Holidays Limited 2020
01670 519 952 / info@gardinersnmc.co.uk

Gardiners Holidays Limited t/a Gardiners NMC Company Registration Number - 12587009